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It's their merchandise, why can't they guarantee the quality? Then NOTHING even though complained also to "Mr Smithe".GO ELSEWHERE...have spent the MOST money for UNsatisfactory merchandise in my life. You are better off getting something off the floor a more reputable merchant. Their ads are cute...too bad they can't match it with service and product. Whether it's a formal living room or an outdoor patio, Walter E. Smithe Furniture & Design has everything you need to create your own personalized space within your budget. With our almost infinite custom upholstery offerings including outdoor furniture options, you dream it, we build it!
Kent Sofa - Customize Arms, Back, Seat, and Base
Also, WHO your designer is makes all the difference in the world.You can get better elsewhere for a more reasonable price. Walter E. Smithe Furniture & Design is a family-owned furniture retailer, founded right here in Chicago, back in 1945. Over the past 76 years, the company has grown to include 10 Chicago area showrooms. Today, you'll find 3 generations of the Smithe family still actively involved in the business. We design for you.If you need a little help or a lot, our designers are here to help. This company has no interest in furniture and design as they claim.
The Smithe Furniture Sisters Join The Family Business
These guys try to pretend like theyre chicago legends yet theyre just brats that got a free company from daddy. Heres a great idea, treat customers well and they will come back to you. Maureen was first to return to Smithe in 2004 when she joined our Merchandising team as a Buyer. Over the past 13 years, Maureen’s focus has been on driving distinct merchandising blocks that demonstrate our company’s ability to deliver furniture and designs that appeal to each of our clients’ unique tastes. While they took breaks from the biz to make their own way after college, each came back when the right positions opened up. Today, they help oversee 10 showrooms, the warehouse and headquarters, working together (generally) perfectly.
Harrison Grand Sofa
Bedroom furniture should be comfortable and cozy. Upholstered headboards are afavorite for many Smithe clients, as our canopy beds, storage beds, panel beds and metalframed beds. Dressers, chests, chessers, nightstands and armoires provide storage and spaceto anchor a favorite new piece of artwork or tableside lamp. From sofas to sectionals, coffee tables to storage cabinets, we have it all!
Winter Wide Track Apt Sofa - Quick Ship Custom
Walter E. Smithe of Furniture & Design fame dies - Crain's Chicago Business
Walter E. Smithe of Furniture & Design fame dies.
Posted: Wed, 12 Oct 2022 07:00:00 GMT [source]
I also wrote to the Better Business Bureau and their advice was to file a claim in small claims court. After a great deal of wasted time and money, I settled this dispute with the store to keep my credit report clear. I paid them nearly $1000 and never received any goods or merchandise in return. No one at Walter E. Smithe ever apologized and they refused to take responsibility.
Belmont Avenue on Chicago’s Northwest Side, to “Smithe & Shanahan,” and they eventually moved the store to the corner of Belmont and Central Avenues. We work with quality brands you can trust, so you can just relax and enjoy. The complaint has been investigated and resolved to the customer’s satisfaction. Caitie stepped back into the role of Smithe designer in March 2016.
DROP IN SOFA
I was offered the cash card of $1000 due to delays to deliver my product and because of one product not fitting in my house. I was not sure on expiry date as normally cash cards do not expire. In addition, I had a situation in my family and lost of my father because of covid that resulted me delaying the use of cash card and now when I went to buy the stuff at store, I was told that this card is expired.
Nola 96in Sofa
As little girls, our dad would take us to work with him and have us do odd jobs around the office, like removing tags from furniture and sorting paperwork. As soon as we could drive, we worked weekends at our outlet store, and during school breaks, we’d help out at the office. During the summer between our junior and senior years in college, we each went through designer training and spent the summer working directly with Smithe clients in the designer role. Born in the heart of Chicago, we're a family owned and operated local business since 1945, now four generations strong. We strive to bring our clients the best in home furnishings for every style, budget, and stage of life. We take inspiration from the world of interior design to curate customized looks, appealing to your unique style, and guided by our professional designers.
Alan Sofa
Whether it's a formal living room or cozy family room, we have everything you need to create your own personalized space within your budget. With our almost infinite custom upholstery offerings for sofas, chairs, sectionals and more, you'll find quality furniture to enjoy for years to come. Work with a Smithe designer at one of our 10 area showrooms to help you sort through over 200 manufacturers showcasing a wide variety of styles and price points. We'll help you pull it all together with the perfect upholstery, accent pieces, tables, rugs and accessories. We spent THOUSANDS of dollars there furnishing our new condo...first sofa was defective. Difficulty getting it rectified but offered to provide a new sofa at a significant discount.
If I cannot use this chair for its intended purpose I am not going to pay them any more money. I would just like to return this hair and get a refund for the first half that I paid. Maureen, Meghan, Caitie, and Colleen, can you briefly walk us through your story – how you started and how you got to where you are today.We’ve been involved in the family business for most of our lives.
In the main time seems on one of the sofas started splitting. I called in to report this to see what can be done about it since we had it for one month. I was given so many run arounds by extremely rude staff that I gave up and just decided to let it go.Second sofa was delivered in November. In this whole chaos I was informed I would not be charged until sofas are delivered. This purchase was made during 24 months no interest promotion.
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